Dailyderma Data Privacy

WHAT PERSONAL INFORMATION WE PROCESS?

1. IN GENERAL 

VIRBAC only processed personal data necessary to the execution of the Services, the access to the Platform and its performance. The legal basis for the processing of personal data is the execution and the performance of the contractual obligations.

Only you, as veterinarians who use the service we provided through the Platform process and have access to the personal data of your client ie petowner.

2. FOR THE VETERINARIANS 

When you decide to subscribe  to our service dedicated  to facilitating the clinical follow up of dogs affected with allergies (atopic dermatitis), you contract with Virbac and you connect to the Platform.
In that case, VIRBAC uses your title, name, surname and email address that you provided when you registered to the VIRBAC website. 

Moreover, when you use the Platform we also process certain technical information installed on your device notably your web browser, IP address, time zone. 
     
Our website and our platform use SSL/TLS encryption and accounts are stored in a directory and passwords are encrypted in SHA1. Thus, all user data from forms and other input masks are transferred securely;

3. FOR THE PET OWNERS 

Except to provide access to the Platform, VIRBAC never collects or uses your personal information.
VIRBAC only processes  your IP address in order to inform you of the potential updates of the smartphone application.

WHY DO WE PROCESS YOUR PERSONAL INFORMATION?
We generally process your personal information to identify you when you access the Platform) and to use the services proposed and described in our Terms of use [link to the Terms of use] i.e. in order to identify you when you access the Platform and you can use it for the follow-up of your patient.

Furthermore, we use the device information to help us screen for potential risk and fraud (in particular your IP address) and more generally to optimize our platform, its availability and the continuous improvement of our services offered.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Regarding the Vet’s personal information: VIRBAC collects the personal information directly from the vet.
Regarding the petowner’s personal information: VIRBAC collects the personal information from the petowner’s vet.

SHARING YOUR PERSONAL INFORMATION

When you use the Services, we share certain information about you with other Service users. 
We (Virbac and its affiliates) ensure that we collect, store and use personal data only for the purpose of providing you with the services to which you have subscribed. We do not sell your data which is collected on our website or collected through our platform.

We (Virbac and its affiliates) may share your personal data amongst and between each other for the purposes set forth in this Privacy Policy, within our family of companies. Regarding this Service, the recipients of your data are the following authorized entities Virbac US who are in charge of processing and VIRBAC SA the parent company and the owner of the Platform.
 
We may retain other companies and individuals to perform services on our behalf and we may collaborate with other companies and individuals with respect to particular products or services (collectively, “Providers”). These third parties may be provided with access to personal data needed to perform their functions, but they may not use such data other than on our behalf or subject to contracts that protect the confidentiality of the data. This is the case for our providers in charge of hosting the Platform and the support service as identified in the [Terms of Use].

If we sell or transfer a business unit (such as a subsidiary) or an asset (such as a website or the Platfom) to another company (including in connection with any bankruptcy or similar proceedings), we will share your personal data with such company and will require such company to use and protect your personal data consistent with this Privacy Policy. We may also share your personal data with companies that were formerly wholly or partly included in the VIRBAC family of companies to whom we provide services during a transition period following separation.

We may also share or disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or a government request, judicial proceedings, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

YOUR PERSONAL RIGHTS

You have the right to access the Personal Information we hold about you and to ask that your Personal Information is corrected, updated, or deleted from the Platform, if you don’t want to use the Platform anymore. If you would like to exercise these rights, please contact [indicate the email contact in the affiliate] 

We will do our utmost to respond satisfactorily to your requests. If, for any reason whatsoever, you consider that our response is unsatisfactory, we inform you that you may lodge a complaint with the national supervisory authority in your country. 

To the petowner: except regarding your personal information to access the Platform and related to your device, VIRBAC is not responsible for the legal compliance of the treatment carried out of your personal data handled directly by your veterinarian for their own needs. To exercise your rights, please contact your Veterinarian directly.

DATA RETENTION

We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Policy and the [Term of use] of the Platform. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the access to the Platform to you, so your Personal information is kept notably for the entire duration of use of the Platform; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of the Platform Terms of Use, or litigation for instance).

You can ask for the suspension or the deletion of your account at any time by accessing your profile. 

COOKIES

VIRBAC collects information about you by using cookies, tracking pixels and other technologies (collectively, “Cookies”). We use this information to better understand, customize and improve user experience with our websites, services ie Platform and offerings.

Certain information is collected by most browsers or automatically through your device, such as your computer address, computer type, screen resolution, operating system name and version, language and Internet browser type and version. We use this information to ensure that the services function properly.

Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Platform along with the time of the visit. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Platform. We may also derive your approximate location from your IP address.

Version 1.06.29.2022

VIRBAC reserves the right, from time to time, in its discretion, to modify and update the provisions of this Date Privacy Policy in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Subscribers will receive a notification through the Platform when this Data Privacy Policy is updated. If the Privacy Policy changes in a way that significantly affects how we handle personal data, we will not use the personal data we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal data without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices.